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Privacy Policy

Your Privacy

We, R&R Ice Cream UK Limited, trading as and referred to in this Privacy Policy as 'Kelly's®', take the protection of your personal information seriously. The following explains how we treat personal information collected through this website.

Details we collect

We will collate information you provide by using this website such as the competitions you enter and the products and offers you are interested in.

How we use your details

To provide the services you have requested such as sending emails and competition entries. To deal with your requests and enquiries. To contact you to ask if you would like to help with our no obligation customer surveys and market research. To form a picture of the products, services, offers and information you have shown an interest in through using the website and entering our competitions. To provide you with information about Kelly's®, other R&R Ice Cream brands such as Fab®, The 'Skinny Cow' and their partners whose products you may be interested in.

Disclosing your details

If you enter a competition we may need to pass your entry details to the competition partner to administer the entry (usually only to provide you with any prize or entrant gift). If we need to pass your details to our suppliers and other people we engage in running our business, we will require them to only use the information to provide the products, services or assistance for which they have been engaged.

Keeping you informed

When entering any competition on the website there is an option to allow us to contact you periodically with information on products, offers and competitions brought to you by Kelly's® (or its successors) and others. Please tell us if your details change or if you want to change your contact preference.

Cookies

We do not currently use cookies or similar technologies.

Other websites

This website may contain links to other websites. Our Privacy Policy only applies to www.kellysofcornwall.co.uk. Please refer to the privacy policies of any linked sites as we are not responsible for their privacy practices.

Security

We cannot guarantee the security of information being sent online. However we try to take all reasonable measures to protect your personal information and the information we collect is kept on a secure server.

Sending information abroad

If we need to send your information to, or administer our services in countries whose data protection laws are not as extensive as in the EU, we will keep control of the information or require anyone we pass it to, to follow EU standards.

Accessing the details we hold about you

You are entitled (subject to some exceptions) upon written request and payment of a fee, to have a copy of the personal information we hold about you.

Contact us

Please contact us to change your details and preferences, or if you have any concerns or enquiries about how we hold and use your personal information:

Kelly's Customer Services Department,
Kelly's of Cornwall
Lucknow Road
Walker Lines Estate
Bodmin
Cornwall
PL31 1EZ